Customer support & automation for scrappy teams

DeployHelp keeps support simple while you scale.

Whether you run a neighbourhood delivery shop, a SaaS beta, or a coworking space with a packed inbox, we keep the queue moving and spin up the digital basics you still need.

Talk to us See what we fix

Customer support

Support playbooks that stay light but scale with you.

We build structure without the bureaucracy: clear roles, tidy dashboards, and room to improvise when you need it.

Support desk in a week

Launch or rescue Zendesk/Intercom without drowning in settings.

  • Routing, macros, and SLAs tuned to small-team volume
  • Starter dashboards founders actually want to open
  • Quickstart guides and recordings for the next hire

Chat checkout that closes

Turn DMs and messengers into a simple sales channel.

  • Catalog sync, stock checks, and payment capture in chat
  • Order handoff to delivery or in-store pickup without manual retyping
  • Receipts and notes dropped straight into finance tools

Calm escalation lane

Keep investors, enterprise clients, and partners updated without panic.

  • Shared runbooks linking support, product, and engineering
  • Slack and email digests tailored for leadership updates
  • Post-incident reviews that turn into improvement sprints

Automation & AI

Automation that frees you from copy/paste and checklist limbo.

We mix AI assistants with pragmatic automation so your team can do the human bits and skip the boilerplate.

Content & localisation loop

Draft, translate, review, publish — without the 3 a.m. scramble.

  • AI-assisted drafts with human approval gates
  • Ticket triggers for legal, brand, or product sign-off
  • Morning digests so editors release with confidence

Back-office autopilot

Let bots handle the admin so you stop living in spreadsheets.

  • Refunds, credits, and loyalty actions routed with checks and balances
  • Inventory sync and restock nudges sent to the right humans
  • Hands-off updates into finance, Notion, or Airtable

Founder dashboard kit

A quick read on what customers ask and what’s slowing them down.

  • Live SLA, churn-risk, and backlog views in one place
  • Automated weekly notes with “here’s what to fix next” suggestions
  • Experiment queue tied to revenue, margin, or support load

Digital growth

Websites, SEO, and content machines that fit small teams.

We ship the basics fast and leave you with checklists you can actually keep up with.

Website launch pad

From Figma to a live site without the corporate cruft.

  • Opinionated stack with clean hosting and analytics
  • Responsive layouts and copy tuned for your niche
  • Handover docs so updates stay in your hands

Find-me-first SEO sprint

Local search, product pages, and blog hygiene in one go.

  • Technical tidy-up: meta tags, schema, speed fixes
  • Keyword plan focused on buyers, not vanity terms
  • Review cadence your team can actually run

Social & content autopilot

Keep feeds, newsletters, and updates alive without burning out.

  • Editorial calendar wired into AI drafts and approvals
  • Auto-posting to socials with manual touch points where it matters
  • Repurposing loops for blogs, email, and video snippets

Contact

Tell us what you’re building. We’ll help keep it tidy.

Drop a note about the tools you use, the volume you handle, or the problem that keeps reappearing. We reply within one business day.

Email

Share the stack, the “ouch” moment, and the outcome you want.

contact@deployhelp.com

Support starter session

45 minutes to map your current queue and the quick wins.

Book a session

Automation sketch call

Bring one workflow outside support. We’ll sketch the bots, guardrails, and dashboards.

Plan a call